Job completed for Mary W.

Completion date: October 11, 2021

Location: Newnan, GA

Why did the customer contact us?

The customers contacted PENCO because a toilet in the upstairs of their home overflowed. They noticed three large water spots on the ceiling in their kitchen right below where the full bathroom is located.

Solutions provided:

After inspection from the mitigation team, it was confirmed that the toilet flush valve failed which caused it to overflow into the tile bath and affected the tile floors and the vanity, as well as the kitchen below. The team completed necessary demolition in the home and placed three airmovers and 2 dehumidifiers. The mitigation team monitored the equipment until all drying goals were met.

The PENCO team worked with the homeowner's insurance company throughout the whole process. The homeowners will now be passed onto the PENCO structure department in order to have all necessary repairs completed.

Team members on this project:

Eric M., Blake E.,

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