Job completed for Thomas D.

Completion date: October 28, 2021

Location: Sharpsburg, GA

Why did the customer contact us?

The customer contacted PENCO because the hose on the washing machine had come out of the drain, which flooded their laundry room, master bedroom, master closet, and foyer. This affected tile, carpet, and hardwood floors in the home.

Solutions provided:

After inspection from the mitigation team, they proceeded to remove the affected carpet pad from the master bedroom and closet, as well as the hardwoods in the foyer. The team also had to cut into the drywall in the master closet in order to get airflow under the stairs in the home. Four air movers and 1 dehumidifier were placed in order to dry the affected areas. The mitigation team monitored the equipment until all drying goals were met.

The PENCO team worked with the homeowner's insurance company throughout the whole process. The homeowners will now be passed onto the PENCO structure department in order to have all necessary repairs completed.

Photos & Videos:

Washing Machine Hose
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Washing Machine Hose