Job completed for Jennifer F.

Completion date: May 14, 2021

Location: Douglasville, GA

Why did the customer contact us?

The homeowner contacted PENCO because there was a leak from the toilet in the upstairs bathroom.

Solutions provided:

Homeowner had already ripped out affected carpet and pad in the hallway along with the hall closet. Meter reading also indicated base throughout the bathroom, hall, and hall closet were all affected. Meter reading also indicated that the subfloor in the hallway and hall closet were wet. 1 dehumidifier was set in the hallway upstairs and one in the kitchen downstairs. Renter was notified that we will back tomorrow to complete demo and set equipment to start the drying process.

The mitigation team monitored the equipment until all drying goals were met. The PENCO team worked with the homeowner's insurance company throughout the whole process.

Team members on this project:

Eric M., Evan D.,

Photos & Videos:

Toilet Leak
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Toilet Leak